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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amari Morgan

June 2, 2026

5  out of  5
rating by Amari Morgan
"Dustin was a pleasure to work with! He took the time to clearly explain every step of the process and made sure I fully understood what was happening throughout. He was approachable, knowledgeable, and always willing to answer questions or provide assistance whenever needed. His excellent communication and professionalism made the entire experience smooth and enjoyable. I look forward to working with him again in the future and feel confident reaching out to him for any help I may need."
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Cherie Pelissier

May 23, 2026

5  out of  5
rating by Cherie Pelissier
"Spoke with Shane Salyer, he was very personable and answered my questions and set up auto pay for me. I was very satisfied with my visit to the office."
We responded:
"Cherie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bret Denney’s Team here in our Zephyrhills office. "
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David Tucker

May 21, 2026

5  out of  5
rating by David Tucker
"Exemplary assistance from Mellisa as changes in policy requested"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Marsha P

May 19, 2026

5  out of  5
rating by Marsha P
"What started off as a nightmare for my family ended up in complete genuine happiness with a few phone calls to state farm. Commercial insurance can be challenging to come across and get great rates. The last company my dad had tried to renew mid policy and charge him double the load to get him to pay them. I called state farm and spoke to some great understanding and individuals who made sure they gave it their all to remove him from that last policy over to state farm in a heart beat. I wanna thank Mr. Dustin for taking time out even while training other advisors to be as great as he is, to assist my father and I overcome this hurdle with geico. Thank you so much. State farm please ensure he gets a raise. Mr. Dustin made sure our priority wasnt overlooked in 48 hours and now we are proud customers of State Farm. Please call him if youre in search of insurance."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Bret Denney’s Team. "
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Tina Roth

May 19, 2026

5  out of  5
rating by Tina Roth
"My husband and I had the absolute pleasure to speak with and get insurance through Jessica Placco today and not did she save us money, she told us how we can save more! Thank you for your kindness and knowledge, and thank you for walking us through the process Jessica!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bret Denney’s Team. "
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Gayle Forrester

May 18, 2026

5  out of  5
rating by Gayle Forrester
"Shane was so very helpful. He took a lot of time to look into my questions and helped explain things to me. Great job Shane!! Thanks"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bret Denney’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Taylor Fogg

May 15, 2026

5  out of  5
rating by Taylor Fogg
"Kirsten was super knowledgeable and personable. She made sure I understood every before I hit submit. She’s amazing!"
We responded:
"Wow, thank you for the 5-star review, Taylor! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Douglas Sherwin

May 11, 2026

5  out of  5
rating by Douglas Sherwin
"Melissa was awesome in troubleshooting my issue. She was very professional and handled it in a timely manner."
We responded:
"Wow, thank you for the 5-star review, Douglas! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Hannah Knight

May 9, 2026

5  out of  5
rating by Hannah Knight
"Shane was so helpful. Great experience overall!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bret Denney’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Zephyrhills ."
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Jonathan H

May 7, 2026

5  out of  5
rating by Jonathan H
"Had an issue with the account and needed some clarification on some policy. I called and Clay helped out pretty quickly and efficiently."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jenny Mello

April 17, 2026

5  out of  5
rating by Jenny Mello
"Melissa has always been super helpful any time I reach out with questions or need assistance with my policy, she makes things very easy and pain-free for me to take care of - I enjoy doing business with this office very much!"
We responded:
"Thank you for the amazing review, Jenny! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Lucy Huber

March 30, 2026

5  out of  5
rating by Lucy Huber
"I have been very discouraged with our current car insurance company so I stopped by this office to see if they could help me. Shane was so helpful and friendly, but most importantly, he helped save us a lot of money without sacrificing coverage. We actually ended up with better coverage! I just really appreciated the personal service, which was also missing with our previous company. The entire experience was very positive. I highly recommend Bret Denney's State Farm office and team - and a special shout out to Shane!"
We responded:
"Thank you for the amazing review, Lucy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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wanda Matthews

March 20, 2026

5  out of  5
rating by wanda Matthews
"The service that I received was very professional.Great Insurance."
We responded:
"We appreciate your review, wanda. We are so happy that you had such a wonderful experience with State Farm Agent Bret Denney’s Team here in Zephyrhills ! "
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tami wheeler

March 17, 2026

5  out of  5
rating by tami wheeler
"It was time for renewal and I called the office with lots of questions. I spoke with Shane at Bret Denny's office. He was so helpful and made my whole experience so stress free Thank you for being so knowledgeable and helping me lower my monthly premium to something I feel better about."
We responded:
"tami, thank you for your wonderful review of State Farm Agent Bret Denney’s Team!"
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Peter Lemay

March 3, 2026

5  out of  5
rating by Peter Lemay
"I just want to take a minute to recognize how incredible Danielle and Melissa are at our local State Farm office. In a world where big corporations can sometimes feel impersonal, they truly make State Farm feel like a hometown insurance company. From the moment you walk in or call, they treat you like more than just a policy number. They’re friendly, patient, knowledgeable, and always willing to take the time to explain things clearly. Whether it’s answering questions, helping with changes to a policy, or guiding you through a claim, they handle everything with professionalism and genuine care. Danielle and Melissa go above and beyond to make sure you feel heard and taken care of. It’s rare to find that level of personal service these days, and they absolutely deliver it."
We responded:
"Peter, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Cavan

March 3, 2026

5  out of  5
rating by Cavan
"Very quick to respond and very helpful!"
We responded:
"Thank you so much for the 5-stars, Cavan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Robert Hopson

February 16, 2026

5  out of  5
rating by Robert Hopson
"One of the best relationships with insurance agents I have had in a very long time."
We responded:
"Wow, thank you for the 5-star review, Robert! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Traci Gossin

January 30, 2026

5  out of  5
rating by Traci Gossin
"I received a call from Clayton in the fall about switching my home owners insurance over to State Farm. He was in constant contact with me and when my mortgage co didn’t pay through escrow he took care of it for me. Amazing customer service!"
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quinton broward

January 29, 2026

5  out of  5
rating by quinton broward
"I spoke with Shane and he was very friendly and knowledgeable. He was able to cut my car insurance rate in half (not a joke), while also being just a friendly person that’s able to have a nice conversation. He didn’t push me to purchase anything extra that I didn’t need on my policy. It felt like he truly cared about my experience and did whatever he could to ensure I walked away happy."
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Marcia Casselman

January 27, 2026

5  out of  5
rating by Marcia Casselman
"No waiting, very helpful and friendly atmosphere."
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Jeremy Flores Guzman

December 19, 2025

5  out of  5
rating by Jeremy Flores Guzman
"Phenomenal job, Very transparent and easy-going!"
We responded:
"Hey, Jeremy! Thanks for letting us know about your experience. We’re happy to hear everything felt transparent and easy-going, and we appreciate you taking the time to share this with us."
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Aaron Thomas

November 3, 2025

5  out of  5
rating by Aaron Thomas
"I had a great experience with Lindsay West she was very helpful throughout the whole process made it very easy and simple. She is saving me $100 every month now in auto insurance. She explained everything to me I needed to know. Thank you Lindsay! I highly recommend State Farm."
We responded:
"Thank you, Aaron! I'm happy to hear that Lindsay made the process easy and straightforward for you. It's wonderful that you're saving on your auto insurance each month. We appreciate your recommendation and are here if you need anything else!"
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Sandra Golden

July 25, 2025

5  out of  5
rating by Sandra Golden
"I have been with State Farm since I learned to drive 17 years ago, and not with just State Farm, but with Ms. Melissa with Elaine Riegler and now Bret Denney's office specifically. When Elaine Riegler's client list was divided up among different agents and I was supposed to be sent off to another agent, I asked how long I had to wait until I could come running back to Ms. Melissa. When I call the office, I ask to speak to Ms. Melissa. I am sure that Mr. Colby is wonderful and does an excellent job, but Ms. Melissa has held my hand through every tiny and major accident I've ever had; she's helped me get the best discounts with my student discount, good driver, multi-car, etc. Her professionalism, customer service, and compassion exceeds all others and despite my numerous life events that require her expertise to tailor my policy, she never is exasperated when I call and ask for Ms. Melissa. If she ever leaves or retires, I'll probably just have to get a bus pass. If you want an excellent experience with your car insurance, ask for Ms. Melissa with Bret Denney's State Farm. You'll see what I mean."
We responded:
"Sandra, it's clear that your relationship with Melissa has been invaluable over the years. Her dedication to providing exceptional customer service, tailored policies, and compassionate support through various life events is truly commendable. Your loyalty and trust in Melissa speak volumes about the quality of service she provides. It's evident that she goes above and beyond to ensure that your insurance needs are met and that you feel supported every step of the way. Thank you for sharing your positive experience, and it's clear that Melissa has made a significant impact on your insurance journey."
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Jeanette Lopez

July 24, 2025

5  out of  5
rating by Jeanette Lopez
"The Agent Shane Salyer answer all my question with kindness, he work very fast and very friendly"
We responded:
"Jeanette, thank you for your review! I'm happy to hear that Shane was able to assist you with such kindness and efficiency. Our team is dedicated to providing friendly and fast service. Let us know if there's anything else we can do for you!"
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James Coleman

July 23, 2025

5  out of  5
rating by James Coleman
"Competent, competitive , professional and knowledgeable. And most importantly; saved me a chunk of money per month. Jordan Camba is the man."
We responded:
"James, thank you for your fantastic review! I'm happy to hear that Jordan was able to assist you effectively and help you save money. Our team is dedicated to providing knowledgeable and professional service. If you have any questions or need further assistance, feel free to reach out anytime!"